Refund / Returns

KISUGBY Guarantee: KISUGBY strives to keep you and your wellness goals as our main priority. We stand behind the quality of all KISUGBY products. If at any point, you are not completely satisfied with one of our products, contact Customer Support within 30 days for a 100% money-back guarantee.

• Contact KISUGBY Support by Monday through Friday between the hours of 10:00 am and 4:00 pm Eastern Standard Time or at: [email protected] so we can work with you to find an alternate solution or 100% refund (excluding shipping and handling costs).
• If a return is initiated, you will be issued a Return Authorization code.
• It is your obligation to pay the return postage. We recommend obtaining a Signature Confirmation for tracking verification and efficiency purposes.
• We must receive the returned product within 30 days from the date of original purchase for the refund to be valid.
  Returning KISUGBY products without complying with our return policy will deem your transaction non-refundable.

These guidelines are designed to provide safe, quality, and effective products while keeping all of our customers happy for years to come.